Computer Support Specialist - -
Hiring bonus: up to $250 — Health Advocates Network pays new hires who apply through this link. Terms are set by the agency.
- Agency
- Health Advocates Network
- Location
- Albany, NY
- Job type
- Rfq
- Industry
- Nursing & Healthcare
- Posted
- Oct 8, 2026
Pay breakdown
- Hourly
- $25.00
- Weekly
- $1,000
- Yearly (full-time)
- $52,000
Estimated from the hourly rate in the listing, 40 hours a week; yearly = 52 weeks.
Job description
Computer Support Specialist– Albany,NY
Local Pay: $25.00/hour
Join our team and make a meaningful impact by supporting the day-to-day operations of our team. We're looking for a dedicated and dependable professional who is committed to providing excellent support and helping ensure smooth and efficient operations.
Why You'll Love Working With Us
-
Quick & Easy Application - Apply anytime, anywhere with our enHANce app.
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Referral Rewards- Receive referral bonuses for eligible candidate you refer.($200 referrer / $100 referee -Payable after 200 hours of work )
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Personalized Support - Work with a dedicated recruiter committed to your success.
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Exclusive Employee Benefits - Enjoy free continuing education (CEUs) exclusive marketplace discounts, hotel savings, pet insurance, and Employee Assistance Program.
Shift Details:
-
Monday/Friday 8:30 AM - 4:30 PM
Computer Support Specialist Duties & Responsibilities:
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Independently navigate NIMRS, Concerts and MHPD to complete both complaint and safety check job duties
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Independently navigate Verizon Virtual Contact Center to receive contacts to Customer Relations
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Create, enter, modify, and update complaints into NIMRS database
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Monitor complaint database for timely and quality complaint response
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Assist Field Office complaint staff with troubleshooting complaints in NIMRS
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Assist providers (users,) with troubleshooting safety checks in NIMRS
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Monitor and coordinate with providers to ensure safety check contacts are correctly entered in MHPD
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Provide technical assistance to users re. entering data for incidents and running reports from the NIMRS menu.
Minimum Qualifications
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There is no degree or certification requirement.
Benefits
-
Competitive Pay
-
Health, Dental, Vision, Life & Short-Term Disability Insurance (eligibility begins after 60 days)
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401(k) Retirement Plan
Ready to Get Started?
Apply through this job posting and submit your most recent resume.
For questions about this opportunity, please contact Queyara at (800) 928-5561, Monday through Friday, 8:30 AM–5:00 PM PST.
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