Computer Support Specialist - -

Computer Support Specialist– Albany,NY

Local Pay: $25.00/hour

Join our team and make a meaningful impact by supporting the day-to-day operations of our team. We're looking for a dedicated and dependable professional who is committed to providing excellent support and helping ensure smooth and efficient operations.

Why You'll Love Working With Us 

• Quick & Easy Application - Apply anytime, anywhere with our enHANce app. 

• Referral Rewards- Receive referral bonuses for eligible candidate you refer.($200 referrer / $100 referee -Payable after 200 hours of work )

• Personalized Support -  Work with a dedicated recruiter committed to your success. 

• Exclusive Employee Benefits - Enjoy free continuing education (CEUs) exclusive marketplace discounts, hotel savings, pet insurance, and Employee Assistance Program.

Shift Details:

• M-F 37.5 hrs per week, 8am-4pm (negotiable)

Computer Support Specialist Duties & Responsibilities:

• Developing test plans 

• Writing detailed test cases based on project requirements 

• Perform manual testing of DFS applications 

• Identify and document bugs in DFS’ Jira environment 

• Validate fixes by retesting identified bugs 

• Designing and executing manual and automated test plans for new features and releases.

• Building and maintaining a regression test suite to catch issues before they reach production.

• Performing exploratory testing to catch edge cases automated tests may miss.

• Partnering with engineers early in the development process to define acceptance criteria and testable requirements. 

• Tracking, prioritizing, and reporting on defects to ensure timely resolution. 

• Establishing QA metrics (defect escape rate, test coverage, time-to-detect) to measure quality improvements over time. 

Minimum Qualifications:

• Proof of eligibility to work in New York State (NYS).

• 3 years of experience using Jira for test management or bug tracking.

• 5 years of experience performing unit, integration, UAT, regression, and system testing.

• 2 years of QA testing experience on Agile projects.

• 5 years of experience writing test scripts.

Benefits:

• Competitive Pay

• Health, Dental, Vision, Life & Short-Term Disability Insurance (eligibility begins after 60 days)

• 401(k) Retirement Plan

Ready to Get Started?

Apply through this job posting and submit your most recent resume.

For questions about this opportunity, please contact Queyara at (800) 928-5561, Monday through Friday, 8:30 AM–5:00 PM PST.