Mercor is conducting a paid research study in collaboration with a leading AI research lab focused on improving healthcare operations, member experiences, and enterprise decision-making systems. We are seeking professionals currently working in large healthcare organisations to participate in a 30-minute online survey.

The study will explore operational workflows, cross-functional collaboration, technology usage, organisational challenges, and perspectives on emerging AI tools within healthcare and health services environments. Insights gathered will help shape the development of practical AI solutions designed to support healthcare organisations and professional teams.

Responsibilities

Participants will be asked to:

Complete a structured 30-minute online survey

Share insights from their day-to-day professional responsibilities and organisational workflows

Provide feedback on operational processes, technology adoption, communication, analytics, customer/member experience, or strategic initiatives

Discuss common challenges faced within large healthcare organisations

Offer perspectives on how AI tools may improve efficiency, decision-making, and collaboration across healthcare functions

Requirements
Employment

Currently employed at a large healthcare, health services, insurance, pharmacy benefits, or managed care organisation.

Role

Currently working in a corporate, operational, strategic, analytical, technical, or leadership-focused role within a healthcare organisation.

Examples may include functions such as:

Operations or Strategy

Product or Program Management

Sales, Account Management, or Customer Experience

Marketing or Communications

Clinical or Pharmacy Leadership (non-patient-facing)

Technology, IT, or Engineering

Data, Analytics, or Actuarial

Finance, Legal, or Compliance

Qualifications

Experience working within enterprise healthcare or health services environments

Familiarity with organisational workflows, operational processes, or cross-functional collaboration

Comfortable participating in a structured research survey

Able to independently complete a 30-minute online survey

Engagement Details

Format: Online survey

Duration: Approximately 30 minutes

Compensation: Paid upon successful completion of the survey

Location: Remote (United States)

Why Participate

Contribute to the development of next-generation healthcare AI systems

Share professional insights that can improve healthcare operations and organisational technology

Flexible remote participation

Help shape tools designed to support healthcare professionals and enterprise teams

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.