Hospital | Patient Care Tech

Patient Care Technician (PCT) – Hospital Cardiology Support in Boston, MA

Join a hospital cardiology team in Boston, Massachusetts, as a Patient Care Technician (PCT) supporting patient coordination, clinical communication, and daily healthcare operations. This on-site travel contract is ideal for an organized healthcare professional with experience in patient access, unit secretary duties, medical administration, or clinical support. Enjoy the opportunity to contribute to patient care in Boston’s dynamic healthcare community.

Patient Care Technician Job Details

• Location: Boston, Massachusetts
• Healthcare Setting: Hospital cardiology service
• Schedule: 8-hour day shifts
• Hours: 40 hours per week
• Contract Duration: 13-week contract
• Assignment Dates: November 1, 2026 through January 30, 2027
• Weekly Estimated Pay: $900–$970
• Position Type: On-site travel assignment

Patient Care Technician Qualifications

• At least 1 year of experience in a healthcare, medical office, patient access, unit secretary, or related setting required
• High school diploma or GED required
• Unit Secretary certification or related healthcare administrative training preferred
• Three years of medical or healthcare-related administrative experience preferred
• Knowledge of medical terminology, cardiology workflows, and hospital administrative processes
• Strong written and verbal communication skills for interacting with patients, providers, and clinical team members
• Exceptional organization, attention to detail, and ability to manage multiple priorities in a fast-paced hospital environment
• Ability to work independently and collaboratively within a hospital cardiology team
• Ability to maintain patient confidentiality in accordance with HIPAA guidelines
• Proficiency with electronic health record systems and standard computer applications; experience with Epic is helpful
• Completion of required onboarding, education verification, background screening, and health clearance processes

Cardiology Patient Care Technician Responsibilities

• Support providers and clinical team members with patient scheduling, staff messages, and complex administrative issues
• Manage daily electronic inbox activity, including scheduling requests and communications within the cardiology care team
• Schedule patient appointments and coordinate diagnostic testing
• Coordinate and track referrals, appointments, and follow-up visits
• Assist patients with questions related to referrals, coverage processes, financial resources, and required authorizations
• Obtain prior authorizations for procedures as needed
• Triage and manage complex telephone calls using professional, compassionate customer service
• Complete registration verification, payment collection, cash management, and encounter reconciliation activities as assigned
• Maintain accurate patient records while protecting patient privacy and confidential health information
• Provide cross-coverage during staff absences and periods of increased workflow
• Assist with onboarding and orientation of new team members when requested
• Contribute to special projects and other activities that improve patient flow, clinical operations, and service quality

Apply now to join a Boston hospital cardiology team as a Patient Care Technician and support high-quality patient coordination and clinical operations.

Benefits

401K with Matching, Healthcare, Dental and Vision

Equal Opportunity

We are an equal opportunity employer and value diversity across our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.